Reviews

7.9
Review score

Score Breakdown

Cleanliness
7.7
Comfort
7.7
Property location
8.9
Facilities
7.8
Staff
8.0
Value
7.4

Reviews

    Mihaela F
    ro

    Review score

    7.5
    7 September 2018

    ok

    the room located above the restaurant
    the food was excellent!
    Pavlina
    gb

    Review score

    9.5
    1 September 2018
    There are no comments available for this review.
    Vlad
    ro

    Review score

    5.4
    31 August 2018
    There are no comments available for this review.
    Antony
    gb

    Review score

    8.3
    21 August 2018

    Beautiful resort, stylish, peaceful and relaxing

    The hotel advertises a spa center, but we were told that there wasn't one. It didn't matter too much as there was a small gym and lovely pool. The restaurant was huge, but got a little overcrowded and the queues were sometimes a bit disorganised and unclear. Some of the other guests were a bit pushy. Prices are a bit too high in the resort.
    The staff were very nice and well organised. The beach is great and it's lovely to be in authentic socialist futurist architecture resort, within a forest. It created a lovely ambience. The sea was super warm and clear. The food was very good and a large variety. The cleaning staff were also very efficient and polite. There was space for everyone on the beach. The nature, surroundings and archtiecture are beautiful (including the nature park) and the overall centrally planned structure of the resort gave it a much lovelier feel than some of the other overdeveloped/chaotic resorts in Bulgaria,
    yolanda
    gb

    Review score

    8.3
    19 August 2018

    Good for families

    Eating at the same place throughout stay
    Good security, pools, right on the beach
    Roxana
    gb

    Review score

    10
    19 August 2018

    Very nice place , good money, the staff very nice , good entertainment! Well done !!

    bg

    Review score

    9.6
    17 August 2018
    There are no comments available for this review.
    Petro
    fi

    Review score

    6.7
    24 July 2018

    Nicely located hotel but overpriced for that quality

    Water in swimming pool was always dusty Only 3 small(4 persons max) and very slow elevators for 10 floors are not enough. Consider use stairs or waiting several minutes. Rooms a bit small Strange tap in bathroom - if water force is big, water just jump out of the sink to your shirt and pants No beach towels for free, it is very greedy solution for "All inclusive" hotel Safe inside the room is not free, again - management's greed Not really existing and big kids ground. Selection of food was good, but food was just not tasty, except grill Vine and beer were tasteless Only apple juice was natural, other are chemical Live musician in restaurant, I would prefer to listen some radio instead those very very very bad musician Balconies are not refreshed and they look crappy Always luck of forks and knives on tables. Long queues in restaurant and snack bar. A bit far away(like 1 km) from main Albena attraction Cocktails are not free Strange solution for kids tables in restaurant - they must sit separate from parents, which doesn't work with small kids Kids chairs were not all the times clean.
    Location is great - just on the beach Refreshed rooms Selection of fruits in restaurant Animation and sport activities were very good, all animators were very friendly and nice Quite place with no music or disco at night time Nice and clean beach and see Nice and long(more than 2 km) running/walking course along the beach Grill option for dinner
    Alexander
    ru

    Review score

    7.1
    18 July 2018
    Very unpleasant smell in the bathroom - canalisation system isn't ok at all. Water in the tab is dangerous for your health. Restaurant - dirty tables, noisy, ridiculous music, some plates just dirty, lot of rude visitors. Beach - some guests trying to take a place early in the morning. Very tight swimming area - mostly for children. Albena is incredible boring place in my opinion.
    Food is simple but really good. Condition system works perfectly. Lot of free local drinks in the bar. Quit place - there is no loud music on the beach. Albena is a safe place for visitors - no thieves, no beggars, no tricky promotion on the beach as well. Cheap food everywhere but Albena's restaurants much more expensive than "normal" bulgarian restaurants in Sofia.
    Michaela
    bg

    Review score

    5.8
    17 July 2018
    There are no comments available for this review.
    bg

    Review score

    7.9
    25 June 2018
    There are no comments available for this review.
    AlexandraRadu
    ro

    Review score

    9.6
    15 June 2018

    Relaxing stay :)

    The smell in the room wasn`t quite pleasant. I assume that it was because the rooms were pretty new but in the 2 days we spent there we weren`t able to get rid of it.
    The hotel is right on the beach and has two sides, an older one and a recently renovated one. We stayed in the recently renovated one and it was amazing in terms of design, amenities and comfort. A long balcony with a view to both the sea and the forest from where you could see dears (photo attached) :). The lobby had a nice design and a small terrace near the lake. There are two elevators (one for the new side and one for the older side of the hotel) so don`t get confused when you`ll see you can`t take both elevators to reach all floors. There`s also an ATM in the lobby which is very very useful since I only know of one more in the Flamingo hotel which is pretty far away. The hotel has it`s own beach so for All Inclusive, the sun bed, umbrella and table are included in the price. Just make sure you keep your bracelet on :) In terms of food, everything is very tasty and you have multiple choices for all 3 meals plus snacks between 14 and 17 by the pool (pizza, fruit, waffles, ice cream). The staff is nice and helpful and most of them speak english so that`s a plus. PS: You can`t park in front of the hotel so you`ll have to leave your car a bit further from it but they have golf cars that they use to pick you and your luggage up :) Parking is 10 leva/day that you`ll have to pay at the end of your stay at the reception.
    ADRIAN
    ro

    Review score

    7.5
    8 June 2018
    There are no comments available for this review.
    Sevdalina
    ch

    Review score

    9.6
    8 June 2018
    It would be nice if the staff members greet the people in Bulgarian, if they doesn't know were the guests are from. It is a common rule in the hospitality.
    The food served in the Restaurant was superb. And from the Reception team Svetlio was absolutely attentive and helpful.
    John
    ro

    Review score

    7.9
    14 September 2018

    Good location

    Staff does not speak English. Four stars only with the name. I don't think that on a TRUE international scale would make it to three. Only the new wing extension atop the reception desk is probably a four star compatible facility, the rest is just remodeled old building. I asked the receptionist what do I have to do in order to stay in the new wing; the response was to email them. I asked why not be able to do it through Booking.com. Response again, email. I detect some foul play there. Bathrooms are extremely extremely small, you can barely turn around in them. Cumbersome transportation in/out with the car; one has to exchange two shuttles to transfer between hotel and personal vehicle which must be parked far at the entrance of the entire village. The second shuttle (the long portion) is very very slow and it only runs till 19:00 hours, after that , you're on your own. If you want to checkout very early or go travel with your car in the evening, the hotel shuttle would not take you to the car and you have to take a taxi to the parking lot or walk 2.5 km.
    Location, quiet due to zero traffic, the beech. Food is OK. Entertainment programs for children in the evening, dance activities during the day for everyone.
    Alex ZaBiC
    ro

    Review score

    7.9
    23 August 2018
    The staff is friendly but in one morning I waked up with a knock on the door and then a woman came in without waiting for a reply, so be careful when you are in the shower because you don't have time to put something on you. Some guests are not so friendly but that's a thing that nobody can control. Mosquitos are biting when the sun is down, so take with you something against them. Many old people and many children (I was not bothered by any of them but don't expect to see many 20-30 years old). 20 Leva per day for parking tax is a little bit expensive.. I would pay that sum if they had a building where I could park the car so that it will not get all the dust and leafs on it, plus a video surveillance. Now you park the car where you can find a spot.
    The beach is good but you can find cigarettes leftovers in the sand. I had a problem with the AC unit and it was resolved within a few hours. The food is good, the drinks are not the worst, the animation team have games for every age.
    ro

    Review score

    3.8
    13 August 2018

    Not 4 stars hotel

    No parking at the hotel, we had to leave the car 2-300m away and someone from the hotel came to pick us up. The parking was 10€ per day. They had cheaper but it was at least 1km away from the hotel Staff not very friendly and helpful Furniture was old, rooms small. Bathroom small and smelled quite bad. Not sure how is a 4 stars hotel because it doesn't have the standards of one. Overall i am quite disappointed
    View was really nice Bed was comfortable
    NDI
    ro

    Review score

    10
    7 August 2018
    the sea water temperature is near a river...and it seemed colder than others
    the resort
    julian
    us

    Review score

    10
    21 July 2018
    Beach area is great. They have activities for the kids and plenty of good food
    Micky Radu
    ro

    Review score

    7.9
    15 July 2018
    There is a lot of pork and pork based meals, but you can find something to eat. The coffee is quite bad and usually the drinks aren't tasty. You have to pay for imported drinks as Coke or Martini . The beach mattresses are available for 2 leva/ each/ day. The towels for the beach are 2 leva/each - which is unusual or an all inclusive hotel. Depinding on the area you want to park you will pay 20 leva or 10leva/day, but still they are far from the hotel. The access to the hotel is limited by a barrier which can be passed only with their electric car or by walking.
    Very big and comfortable beds. The hotel is located on the beach. Nice sea view. Great staff. Plenty of fruits. Parking lots are safe but quite far from the hotel.
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